Privacy Policy for TalkToLisa.com
Effective Date: 03/01/2025
At TalkToLisa, we respect your privacy and are committed to protecting your information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure when you use our AI companion.
1. Information We Collect
When you use TalkToLisa, we collect:
- Chat Conversations – All chat interactions are stored to improve AI responses, troubleshoot issues, and ensure appropriate use of the tool.
- Basic Account Information – If you create an account, we may collect your name, email, and any details you provide.
- Usage Data – We track general usage patterns (e.g., how often users engage with the AI) to improve the experience.
- Payment Information – When you subscribe to our service, our payment processor (Stripe) collects and processes payment details securely.
We do not sell, rent, or share your chat data with third parties.
2. How We Use Your Data
We store conversations to:
- Improve AI Accuracy – Analyzing chat data helps refine responses and make interactions more useful.
- Identify Common Issues – We review anonymized interactions to see what types of questions users ask and how the responses could be improved.
Anonymization: Before any chat data is reviewed, we remove or mask the account information (name, email address, etc) so that the data is anonymous. Conversations are stored with encryption, and our team only accesses anonymized data for analysis.
3. Third-Party Service Providers
To provide seamless account management and payment processing, we partner with third party services:
- Memberstack (user accounts and subscriptions)
– Memberstack handles user accounts and subscription management. They collect personal information such as names and email addresses to facilitate account creation.
– For more details, refer to Memberstack’s Privacy Policy: https://www.memberstack.com/privacy-policy - Stripe (Payment Processing)
– Stripe processes payments for subscriptions. They collect payment details and billing information to securely process transactions.
– For more information, refer to Stripe’s Privacy Policy: https://stripe.com/privacy
Memberstack and Stripe do not have access to your chat interactions within our app.
4. Data Deletion
- If you request account deletion, we will delete your account data (including chat data).
- In certain circumstances where local laws may require data audits, the deleted data will be stored in an isolated archive for up to 12 months.
To request account deletion, contact us at support at talktolisa dot com
5. Security & Data Protection
- We encrypt stored data to ensure security.
- All chat review is anonymized to protect user privacy
- We do not share user data with advertisers or external parties unless explicity authorized by you.
If a security breach occurs, we will notify affected users promptly.
6. Updates to This Privacy Policy
We may update this Privacy Policy periodically. If significant changes are made, we will notify users via email or within the app.
Last updated on 03/01/2025.
7. Contact Us
If you have any questions about this Privacy Policy, reach out to us at: support at talktolisa dot com
